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COVID-19 FAQs

Get answers to common questions about safety protocols, service modifications, and booking procedures during the pandemic on the COVID FAQs page.

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COVID-19 Updates

Latest News

Frequently Asked Questions

Last Updated: 29 April 2022

  • We are able to assist and suspend your membership during this time. Refunds may be issued on a case-by-case basis.
  • We are able to assist and suspend your membership during this time. Refunds may be issued on a case-by-case basis.
  • Yes, please contact our team so we can assist with your query.
  • Please check our website and social media for the most up to date information. Further updates from the State Government can also be found here.
  • As of 12:01am Friday 29 April, masks are no longer mandatory. It is encouraged that masks be worn where physical distancing isn't possible.
  • As of 12:01am Friday 29 April, the proof of vaccination requirement has been removed.
  • With the removal of capacity limits and the two square metre rule, spectators are permitted to attend all indoor and outdoor sport.
    • Check the details of the event on the event website to confirm specific conditions of entry for the event you are attending
    • Bring along a mask for when you are unable to physically distance from others
    • Be prepared for a security and ticket check

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